Privacy Policy
Your privacy matters. This page explains what we collect and what we do with it — in plain English.
Ascendant Softworks ("Ascendant", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website ascendantsoftworks.ai (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal identification information such as your name, email address, telephone number, company name, and any other information you voluntarily provide through our contact forms.
- Technical information such as your IP address, browser type and version, time-zone setting, browser plug-in types and versions, operating system, and platform.
- Usage information about your visits, including pages viewed, time spent on pages, referring URLs, and other information about how you interact with the Website.
2. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
- To provide our Website and its contents to you.
- To respond to inquiries submitted through our contact forms.
- To send administrative information, such as changes to our terms, conditions, and policies.
- To improve our Website, services, marketing, and customer relationships.
- To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for marketing purposes. We may share information with:
- Service providers who perform functions on our behalf (such as email delivery, hosting, and analytics) and are bound to confidentiality obligations.
- Legal authorities when required to comply with applicable law, court orders, or governmental requests.
- Successors in interest in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about visitors and visits to our Website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
For more details, please review our Cookie Policy.
5. Data Security
We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Request data portability.
- Withdraw consent at any time, where we rely on consent to process your information.
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
9. Third-Party Links
Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
10. International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Ascendant Softworks
4601 Four Seasons Ter Unit G
Glen Allen, VA 23060, United States
Email: contact@ascendantsoftworks.ai
Phone: +1 (303) 709-4366
